ChatGPT “Connectors”: An innovative feature enabling next-generation integration

Hello, this is the AI Research team at GDX Inc.

In 2025, OpenAI introduced “Connectors,” a breakthrough that makes ChatGPT an even more central business tool.
Based on “Connectors in ChatGPT,” we outline its scope, features, use cases, and enterprise potential. 

Introduction

As AI adoption grows, “data silos” remain a major challenge.
Connectors address this by linking data scattered across tools so AI can access and use it.
With Connectors, ChatGPT evolves from a conversational AI into a data-driven execution agent. 

https://help.openai.com/en/articles/11487775-connectors-in-chatgpt

What are Connectors?

Connectors let ChatGPT connect directly to external business apps and data sources to fetch and act via natural language.
Currently supported services include:

• Google Drive

• Microsoft OneDrive

• SharePoint

• Asana, and more

Users can ask tasks like “Find Yamada’s latest minutes in Slack” or “Compile the quotes in Drive,” and ChatGPT executes them. 

https://help.openai.com/en/articles/11487775-connectors-in-chatgpt

How it works and how to enable

How it works and how to enable
Add and connect Connectors from ChatGPT’s “Files” tab.
A few clicks of OAuth link your accounts and establish the connection.
After connection, ChatGPT can treat linked content as searchable sources.

You can then make normal requests like “search Drive” or “reference Slack messages” without special prompts. 

https://help.openai.com/en/articles/11487775-connectors-in-chatgpt

Plans and limitations

Connectors are available to ChatGPT Enterprise and Team users.
They are not available on the Free or Plus plans.
Admins enable usage in the OpenAI admin console and set connection permissions.

Security and privacy are considered, and GPT respects user-level access rights.
Only files and data the user is authorized to access can be searched or acted upon.

https://help.openai.com/en/articles/11487775-connectors-in-chatgpt

Representative use cases

1. Cross-Platform Search

For example, when a sales team member wants to check past communications with a client, they no longer need to manually search across Slack, Salesforce, and Notion.
By simply asking ChatGPT, the relevant information is searched across platforms, summarized, and presented instantly.

2. Document Summarization and Analysis

ChatGPT can read proposals and meeting materials stored in Google Drive, summarize key points, and even generate comparison tables automatically.
This delivers significant time savings in research and planning tasks.

3. Task Automation

In upcoming updates, ChatGPT will integrate with tools like Zapier to enable automation, such as “automatically creating a Jira ticket when certain conditions are met.”

https://help.openai.com/en/articles/11487775-connectors-in-chatgpt

Strengthened Security and Governance

Connectors are designed with a focus on safe use in enterprise environments. Specifically:

• Access Control: Limit connected apps and access scopes by user or role

• Logging: Administrators can track who connected what and which data was accessed

• Data Protection: OpenAI clearly states that data accessed via Connectors will not be used for model training

This ensures companies can leverage Connectors securely in alignment with their IT governance requirements.

https://help.openai.com/en/articles/11487775-connectors-in-chatgpt

Future Outlook

Currently, the main use cases are “search and summarization,” but in the near future, updates and postings will also become possible.
For example, ChatGPT will be able to handle command-like operations in natural language, such as “Report to my manager on Slack” or “Update the task in Jira.”

Currently, the main use cases are “search and summarization,” but in the near future, updates and postings will also become possible.
For example, ChatGPT will be able to handle command-like operations in natural language, such as “Report to my manager on Slack” or “Update the task in Jira.”

https://help.openai.com/en/articles/11487775-connectors-in-chatgpt

Conclusion

The Connectors feature in ChatGPT represents the first step toward AI deeply integrating into business processes and actively supporting day-to-day operations.
For companies, it has the potential to become a core function for visualizing, leveraging, and automating dispersed information.
At GDX Inc., we are committed to adopting such technologies early to drive greater sophistication and efficiency in our operations.